AI tech company Crowdworks announced on the 8th that it has published the "2025 AI Trend Report," forecasting new trends in the AI market for 2025.

One of the key AI trends highlighted in the 2025 AI Trend Report is 'trustworthiness.' The report predicts that as the importance of reliable and responsible AI technology grows, the advancement of AI will be ethical and transparent. Securing trustworthiness is emphasized not as an option for businesses, but as a critical factor for long-term success.

Governments of major countries, including South Korea, are expanding policies to enhance AI safety and trustworthiness, and companies are actively seeking strategies to build reliable AI systems, according to the report.

The report identified "multimodal AI" as another key trend. Multimodal AI is a technology that processes and integrates various data formats, such as text, images, videos, and simulations.

Crowdworks stated, "Multimodal AI will lead future technological advancements," and explained, "It has the potential to improve interactions with customers using rich datasets and offer high productivity in domain-specific applications." The company also projected that it will significantly contribute to driving organizational operations and research and development (R&D) innovation, enhancing efficiency, while also strengthening the contextual accuracy of AI models.

The report also highlighted "autonomous AI agents" as another trend to watch. Autonomous AI agents are technologies that help process tasks with minimal human intervention.

As a result, businesses are expected to redefine their operational methods and workforce management strategies through AI agents. It is particularly anticipated that AI agents will play a significant role in streamlining workflows and driving innovation across various industries, including customer service, product design, and field support.

In addition, the report also highlighted the following AI trends to watch in 2025: ▲ the development of generative AI services, ▲ sustainable AI development, ▲ cybersecurity, ▲ changes within corporate organizations, and ▲ the commercialization and specialization of large language models (LLMs).

Kim Woo-seung, CEO of Crowdworks, stated, "As AI's influence on daily life continues to grow, 2025 will be a crucial turning point for AI technology to make a new leap." He added, "Only companies that actively utilize AI and innovate their technologies will be able to maintain competitiveness in the changing market."

Meanwhile, Crowdworks plans to launch an AI trustworthiness verification service within this year. This service will provide a comprehensive verification system, including automated assessments and red team operations, to help companies efficiently validate the trustworthiness of AI and gain practical insights.

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